International Orders
Due to extended shipment time frames, most U.S. territories (including but not limited to Puerto Rico and Guam) are not included in our two-day professional/three-day patient shipping guarantee. To place an order, call 603.656.9778 or place your order online at emersonecologics.com. All international orders are charged UPS book rate (whenever possible). Emerson is not liable for delays or losses due to customs or import taxes and is unable to refund shipping charges for orders that are denied entry.
Heat Sensitive Orders
Products requiring shipment in a cool environment are subject to special shipping procedures, due to their sensitive nature, to ensure they are received in good condition. Emerson recommends overnight delivery for heat-sensitive products.
Out of Stock Items
If an item ordered is out of stock, you will receive the remainder of your order with the out-of-stock item on backorder. We will ship the out-of-stock item as soon as it is available, typically within 10–14 business days. You will be charged for your out-of-stock item when it ships.
Price Changes
All prices are subject to change without notice. Not liable for errors or omissions.
Large Orders
Many of the brands Emerson Ecologics represents are formulated specifically for healthcare professionals and should not be available through online or conventional retailers. We fully support the resale policies and restrictions of all of our suppliers and thus will place certain large orders on hold as we review the details to ensure the customer is in compliance with our suppliers’ reseller policies. This may cause a short delay in processing these orders and affect the shipment date by one day.
Dropship Orders
The free shipping on dropship orders over $250 is a 3 business day delivery. Dropship is not available for international orders.
Days of Delivery
Our carriers deliver on business days unless otherwise noted. Business days are considered Monday - Friday.
Economy Shipping
The 3-6 business day shipping option for $4.95 is only available in select areas. This shipping method takes 10-14 business days for Alaska and Hawaii orders.
Additional Terms and Conditions
You are responsible for complying with all applicable federal, state, and local laws in purchasing and reselling products, including compliance with the requirements of Prop 65 for any sales to patients in California (e.g., “Not California” products may not be sold to patients in California).
Please advise your patients to review all labels and warnings prior to using or consuming any product.
The information and content provided is for informational purposes only and is not meant to provide you with medical advice. Information and statements regarding dietary and other health care supplements have not been evaluated by the Food and Drug Administration. The information, statements and dietary supplements are not intended to diagnose, treat, cure, or prevent any disease.
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